Terms of Service

Last updated: 12 May 2026

These Terms of Service (“Terms“) govern your use of the website qualipak.co.za (the “Website“) operated by Qualipak (Pty) Ltd (“Qualipak“, “we“, “us“, or “our“), a private company incorporated in South Africa.

By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. About Qualipak

Qualipak is a South African manufacturer and systems integrator of industrial conveyor and processing line equipment for the food and beverage sector, based at 6 Rectangle Street, Charleston Hill, Paarl, 7646.

Email: info@qualipak.co.za
Telephone: +27 (0)21 881 3100

2. Nature of the Website

The Website is an informational and product catalogue platform. It is intended to:

Showcase Qualipak’s products, capabilities, and services
Provide technical and reference information about our equipment
Allow you to submit enquiries and request quotations

The Website does not offer online sales, online ordering, or e-commerce checkout. No prices displayed on the Website (where shown) constitute a binding offer to sell.

3. Enquiries and quotations

Any quote request, enquiry, or specification you submit through the Website is an invitation for Qualipak to provide a quotation — not an order.
Quotations issued by Qualipak are valid for the period stated in the quotation document and are subject to Qualipak’s separate written Sale and Supply Terms, which will govern any project that proceeds.
A binding agreement only comes into existence once Qualipak has accepted a purchase order in writing or both parties have signed a project agreement.
Pricing, lead times, technical specifications, and availability are subject to change without notice until confirmed in a formal quotation.

4. Acceptable use

When using the Website, you agree that you will not:

Use the Website for any unlawful, fraudulent, or harmful purpose
Attempt to gain unauthorised access to any part of the Website, its servers, or related infrastructure
Introduce viruses, malware, or any other harmful code
Scrape, harvest, or systematically extract content from the Website without our prior written consent
Reverse engineer, decompile, or attempt to derive the source code of any software underlying the Website
Use the Website in a manner that could damage, disable, or impair its functioning
Misrepresent your identity or affiliation when submitting enquiries

We reserve the right to suspend or block access to anyone who breaches these Terms.

5. Intellectual property

All content on the Website — including text, images, drawings, photographs, technical specifications, videos, logos, trade marks, and product designs — is owned by or licensed to Qualipak and is protected by South African and international intellectual property laws.

You may:

View, browse, and print content for your own internal, non-commercial reference
Share links to publicly accessible pages of the Website

You may not, without our prior written consent:

Copy, reproduce, republish, or redistribute any content commercially
Use any Qualipak trade mark, logo, or product name in your own materials
Use Website content to train artificial intelligence or machine learning models
Modify or create derivative works from any Website content

6. Product information and accuracy

We take reasonable care to ensure that product information, technical drawings, and specifications on the Website are accurate at the time of publication. However:

Product images and renders are for illustrative purposes and may not reflect the exact final build
Technical specifications, dimensions, and capacities may be refined during detailed engineering
Material availability, component suppliers, and design improvements may result in changes
Equipment is custom-engineered to client requirements, and final specifications will be confirmed in the project documentation

The Website content does not constitute professional engineering advice. You should not rely on Website content alone for design, procurement, or safety decisions — please contact us for a project-specific consultation.

7. Third-party links

The Website may contain links to third-party websites. These links are provided for convenience only. We do not endorse and are not responsible for the content, products, services, or practices of any third-party site.

8. Availability of the Website

We aim to keep the Website available at all times but do not guarantee uninterrupted access. The Website may be unavailable from time to time due to maintenance, technical issues, or factors beyond our control. We are not liable for any loss arising from such unavailability.

9. Limitation of liability

To the maximum extent permitted by law:

The Website is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.
Qualipak will not be liable for any indirect, consequential, special, or incidental loss or damage arising out of your use of, or inability to use, the Website — including but not limited to loss of profit, loss of business, loss of data, or loss of opportunity.
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under South African law, including liability under the Consumer Protection Act, 68 of 2008, where applicable.

10. Indemnity

You agree to indemnify and hold Qualipak harmless against any claims, losses, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms or your unlawful use of the Website.

11. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and process personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

12. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date reflects the latest version. Continued use of the Website after a change constitutes acceptance of the revised Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any dispute arising from or relating to the Website or these Terms will be subject to the exclusive jurisdiction of the South African courts, with the Western Cape Division of the High Court having primary jurisdiction.

15. Contact

Qualipak (Pty) Ltd 6 Rectangle Street, Charleston Hill, Paarl, 7646 Email: info@qualipak.co.za Telephone: +27 (0)21 881 3100 Hours: Monday – Friday, 08:00 – 17:00 (SAST)